Pricing
Clear pricing, reliable service
You compose your SuperCloud from building blocks. Every environment runs in Europe, is encrypted with your own key and gets a service level that fits your business. The plans below are examples.
- AWS Frankfurtvia Amazon Web Services EMEA SARL
- Up to 99.95%committed availability
- Your own keyencryption per customer
- ISO 27001 · SOC 2 · C5certified data centre
- Open sourceno lock-in, everything exportable
Plans
You always start with a free environment and expand it whenever you like. The plans below are examples.
-
Free
To try it out
Free
- OpenAEC account
- Basic apps such as Open PDF Studio and Open Calc Studio
- 100 MB storage
-
Storage
Share and send files
from €57.30 per month
€19.10 per user
- From 3 users
- 1 TB per user, shared across the team
- 180 days of versions, password-protected links
-
Single App + AI
One specialist app with AI
from €26.10 per month
- For example Open Heatloss Studio
- €10 AI credit per month
- Extend with more apps
-
ERP bundle
Your administration
from €43.75 per month
€8.75 per user
- ERP bundle with Y-Next as workspace
- Example with 5 users
- Accounting, timesheets, purchasing and sales
-
SuperCloud
Your whole firm
from €487.50 per month
€48.75 per user
- Own environment with Git and data hub
- ERP, storage, apps and AI together
- Example with 10 users
Prices per month, excluding VAT. Indicative until launch.
Option
The entire SuperCloud on your own server
Prefer to keep everything in-house? Then the complete SuperCloud runs locally on your own server: in your office or in your own data centre. The same tools, the same management environment.
- All tools and the management environment on your own hardware
- Your data never leaves your own network
- Installation, updates and support by us, or together with your own IT
Price on request
Request a priceBuild your own
Pick a plan as a starting point or start empty. The amount updates as you go.
Apps Number of users per app
Basic €0 per user
Standard €5 per user
Specialist €15 per user
Service levels
Every environment has one service level. It determines how fast we respond, which availability we commit to and what you get back if we miss it. You choose it when you sign up and can switch at any time.
-
Basic
For small teams
Included
-
Business
For firms that run on it every day
€295 per month
+ €3 per user
-
Premium
For business-critical use
€795 per month
+ €8 per user
| Service levels | Basic | Business | Premium |
|---|---|---|---|
| Support channels | Portal | Portal and e-mail | Portal, e-mail and phone |
| Support hours | Working days 9–17 | Working days 8–18 | 24/7 for critical, otherwise working days 8–18 |
| First response, critical (P1) | 1 working day | 4 working hours | 1 hour, 24/7 |
| First response, high (P2) | 2 working days | 1 working day | 4 working hours |
| First response, normal (P3) | 2 working days | 2 working days | 1 working day |
| Target resolution, critical | Best effort | 2 working days | 8 hours |
| Availability per month | 99.5% (target) | 99.9% (commitment) | 99.95% (commitment) |
| Service credit below the commitment | — | 5% of the monthly fee per 0.1% below, max. 25% | 10% per 0.05% below, max. 50% |
| Included support hours per month | — | 0.25 hours per user | 0.5 hours per user |
| Support hours beyond that | €95 per hour | €90 per hour | €85 per hour |
| Dedicated contact and monthly report | — | — | Yes |
- P1 critical: the environment or a core function is unusable for everyone. P2 high: an important function does not work, there is a workaround or it affects some users. P3 normal: questions, requests and minor bugs.
- Response times count in working hours, using Dutch time and public holidays. The clock stops while we are waiting for you.
- We measure availability per month. Planned maintenance announced at least 5 working days in advance does not count.
- Service credit is a discount on the monthly fee. Support hours are logged per quarter hour. All amounts exclude VAT and are provisional.
Price per building block
| Building block | Unit | Per month |
|---|---|---|
| Users | per user | €1.10 |
| Apps: Basic | per user | €0 |
| Apps: Standard | per user | €5 |
| Apps: Specialist | per user | €15 |
| Open Speech Studio (+) | per user | + €3.30 |
| Open BIM Studio (+) | per user | + €2.20 |
| ERP bundle | per user | €2.65 |
| Storage Standard | per user | €18 |
| Storage Plus | per user | €22 |
| Extra storage | per TB | €25 |
| Own environment | per environment | €55 |
| Office | per user | €1.65 |
| AI credit | usage-based | by usage |
| Service level Business | per environment | €295 |
| Service level Business (+) | per user | + €3 |
| Service level Premium | per environment | €795 |
| Service level Premium (+) | per user | + €8 |
How the price is built up
- You pay per user per month, plus the building blocks you choose: apps, storage, ERP and AI.
- Every environment includes hosting in Frankfurt, encryption with your own key and backups in a second EU region.
- Apps carry a fixed contribution to ongoing development of € 0, € 5 or € 15 per user. That keeps the tools maintained and secure.
- AI credit is billed by usage. We review prices every six months and publish how they are built up.